Jennifer is a curriculum development specialist with AAPACN. She has been involved in the RAI process since 1997 and has been in the post-acute care arena since 1991 serving in a variety of capacities including CNA, charge nurse, MDS coordinator, and regional corporate clinical reimbursement specialist. Jennifer has considerable expertise in the MDS 3.0 and RAI process, the prospective payment system (PPS), and ICD-10, including the clinical and financial aspects.

Denise is the director of education and certification strategy for AAPACN. She has over 20 years of experience in long-term care both as a clinician and an administrator. Prior to joining the team, Denise worked as a Vice President of Clinical Advisory Services at Formation Healthcare. Her work experience also includes divisional performance improvement consultant for a large multi-chain long-term care organization, regional nurse consultant, director of nursing, and licensed nursing home administrator. She has extensive experience in providing clinical oversight, monitoring, and education. She has been instrumental in developing and implementing policies and procedures for multiple long-term care organizations. Denise also has over 15 years of experience as a legal nurse consultant including review of litigation cases and trial appearances.

Amy is the chief nursing officer for the American Association of Post-Acute Care Nursing (AAPACN). Prior to this she was a curriculum development specialist for AADNS. Before joining the AAPACN staff, she was a legal nurse consultant for the law firm Hall Prangle, in Chicago. She has over 28 years of experience in the post-acute healthcare industry, with expertise in the areas of the Resident Assessment Instrument (RAI), clinical reimbursement, quality, and regulatory change. Prior to joining HPS, Amy was the division director of reimbursement for 18 skilled nursing facilities in the Chicagoland area, part of a larger hospital system that participated in CMS innovative payment models. Previous roles include director of nursing, pharmacy quality consultant, wound care consultant, and MDS coordinator. Amy is a Master Teacher for AAPACN's RAC-CT, RAC-CTA, DNS-CT and QCP programs and is a nationally recognized speaker and subject matter expert on a variety of post-acute care topics.

Jessie is a senior curriculum development specialist for AAPACN. Previously Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialists, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.

Beckie has over 25 years of long-term care experience and she has served in many roles in long-term care, including Clinical Reimbursement Specialist, wound team leader, staff education coordinator, and as a past member of the Clinical Committee of the American Health Care Association for two years. Beckie is passionate about Quality Assurance and Performance Improvement (QAPI) and believes in teaching the principles of the process to foster positive patient outcomes, not just paper compliance. Beckie has worked the RAI process since 1997, and is able to use her knowledge and experience to teach students how this process, when worked correctly, will foster resident-specific care planning. Beckie has taught the AAPACN MDS 3.0 RAC-CT course across the United States for over ten years. She has also been a speaker for a number of prestigious associations, including the New England Alliance and Association of Rehab Nurses (ARN), Florida Association Directors of Nursing Administration/LTC (FADONA), and Maine Health Care Association (MEHCA), the AAPACN Annual Conference.

In his role, Scott oversees products, resources, education, and consulting services related to clients’ clinical reimbursement needs. His extensive knowledge and experience in clinical leadership within post-acute care settings are widely recognized.

As a nationally recognized expert, Scott brings over 25 years of healthcare experience and is well-known for his expertise in the RAI process, clinical reimbursement, quality measures, Medicare, Medicaid Case Mix, Managed Care, and value-based payment.

Scott is passionate about promoting excellence in post-acute care and mentoring clinical leaders to grow professionally and achieve quality outcomes. He is a speaker at many state, regional, and national conferences. Scott is also a registered nurse, certified nurse executive, and has received numerous certifications, including AAPACN Master Teacher for the RAC-CT certification. Additionally, he is a member of AAPACN’s Expert Advisory Panel and AAPACN Board of Directors.

Jessie is a senior curriculum development specialist for AAPACN. Previously Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialists, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.

Lauren is a curriculum development specialist with AAPACN. Prior to joining the organization, she was a nursing administrator for the Commonwealth of Pennsylvania under the Department of Military and Veteran’s Affairs branch. Lauren has worked in the post-acute industry for almost 10 years in various roles including director of nursing in a LTC facility, clinical director in a sub-acute post-surgical center, and nurse educator in multiple settings. Her mission is to assist nursing leadership in advancing the field of nursing through evidence-based practice, patient-centered care, and innovative leadership with the goal of bridging the gap between research and clinical practice.

Robin is the president and owner of RLH Consulting, which has provided reimbursement, operational, and accounting consulting to long-term care providers since 1998. She is also co-owner of Lake Pointe Rehabilitation and Nursing Center in Conneaut, Ohio, and Quality Life Services, a home healthcare agency in southwestern Ohio. She is a certified public accountant, a state-tested nurse aide, a licensed nursing home administrator, and Resident Assessment Coordinator-Certified and a Master Trainer through AAPACN. She is a member of the AAPACN Expert Advisory Panel.

Robin has almost 30 years’ experience in cost reporting, rate setting review and analysis, and reimbursement consulting and representation for skilled nursing facilities and ID/DD providers. Prior to starting her ownbusinesses, Robin worked for several multi-facility long-term care provider sand regional accounting and consulting firms. She held a variety of positions in accounting, reimbursement, finance, and operations.

Robin received a Bachelor of Science degree in Business Administration (BSBA) with a major in Accounting from Bowling Green State University in 1986 and has worked exclusively in long-term care throughout her career. She is a member of the Ohio Health Care Association, the American Health Care Association, the American Health Lawyer’s Association, the American Association of Nurse Assessment Coordinators, the American Institute of Certified Public Accounts, and the Ohio Society of Certified Public Accountants.

Michelle has extensive operational and clinical management experience in skilled nursing facilities, assisted living, and home healthcare. Michelle has a demonstrated record of accomplishment for leveraging her unique strengths as an administrator, Certified Nurse Executive, and clinical reimbursement expert to help providers problem-solve solutions within the complicated regulatory and reimbursement systems. She is proficient in designing facility-specific quality management systems to improve care outcomes and ensure quality healthcare delivery. Michelle works closely with management and staff to succeed at clinical challenges and implement sustainable solutions. Michelle leads teams to complete mock surveys, survey turnaround, nurse executive mentoring, and clinical system design. She is also a certified AAPACN Master Teacher and is well known for her abilities in long-term care reimbursement and resource utilization analysis.

Tammy Cassidy is a registered nurse with over 30 years of experience in long term care, specializing in MDS and clinical quality. She is also a Licensed Nursing Home Administrator and former CMS DAVE2 reviewer. She is a nationally recognized speaker, providing education for many organizations such as AAPACN and state associations. She is proud to be serving the members of the Ohio Health Care Association as the Regulatory Director.  

Joel is the EVP of PAC Regulatory Affairs and Education for Broad River Rehab. He began his career in LTC as an MDS coordinator and worked for many years as the Director of Clinical Reimbursement and RAI for a group of nursing facilities across the southeast. Joel contributes regularly to McKnight’s LTC News and Skilled nursing News. He has also contributed to the AAPACN Leader for the NAC, Skilled Nursing News Rethink podcast, AAPACN NAC Chat podcast and ASHA VOICES podcast. He also currently serves on the AAPACN Expert Advisory Panel and as Vice President of the AAPACN Education Foundation board of directors. Joel presents regularly on all subjects related to state and federal regulation, the MDS, and clinical reimbursement.

Carol Maher is a Board Certified Gerontological Registered Nurse who has worked with the MDS since its inception. Carol is an AAPACN Master Teacher for the RAC-CT and RAC-CTA certification classes. She is also a Certified Professional Coder (CPC) who has maintained her certification with continuing education and provides ICD-10-CM training to SNF clients across the country. Ms. Maher has authored and recorded the AAPACN ICD-10-CM Coding Certificate Program for SNFs Plus ICD-10-CM for PDPM and HCPRO’s MDS 3.0 Field Guide. Ms. Maher is the Director of Education for Hansen Hunter, providing MDS and Medicare classes across the country, presenting monthly educational webinars and completing compliance audits.

Maureen is the President and CEO of Celtic Consulting, LLC. A nationally recognized expert in long-term care reimbursement, regulatory compliance, and clinical operations, Maureen brings over 20 years of nursing and leadership experience. She serves on multiple national committees, including with AHCA, AAPACN, and CMS, and frequently presents for major industry associations. A Master Teacher in MDS, QAPI, and DON leadership, Maureen has educated thousands across the long-term care continuum.