The Guide to Enhanced Resident Safety: Incident Management

Understand how investigations can affect quality of care, survey outcomes, and potential litigious events. This guide will walk facility leaders through the steps to conduct thorough investigations after each allegation or incident so that interventions can be implemented specific to that occurrence.

Incident Management includes:

  • 12 Incident Investigation Tools
  • Root Cause Analysis Tool
  • Interactive Fishbone Tool
Components visible upon registration.