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Contains 2 Component(s)
Comprehensive insights into MDS workload, NAC compensation, and staffing benchmarks to support leadership decisions.
The AAPACN Nurse Assessment Coordinator Work Study and Salary Report provides representative data of NAC average completion times for the MDS by assessment type and the time factors affecting accurate MDS assessment. This report enables facility leaders to reduce turnover, improve recruitment, and staff appropriately.
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- Non-member - $72
- Member - $36
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Contains 2 Component(s)
Outline of knowledge needed for proficiency in the DNS role within Long-Term Care
AAPACN’s Body of Knowledge for the Role of Director of Nursing Services in Long-Term Care is an essential reference for facility managers and a must-have guide for DONs who wish to further their expertise and career in the LTC nursing field. The Body of Knowledge guide identifies, defines, and measures the core competencies required of DNSs practicing in SNFs. Organized by seven standards and competency domains, the Body of Knowledge guide outlines the knowledge, skills, and attitudes required for successful accomplishment of the tasks related to each domain.
Use the Body of Knowledge guide to:
- Successfully hire and train your facility’s next DNS
- Learn what you need to know to fulfill your role as a DNS
- Demonstrate your competencies as a DNS to staff and superiors
Developed and reviewed by more than a dozen nurse leader experts, the 46-page PDF download includes a comprehensive DNS career map.
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- Non-member - $41
- Member - Free!
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Contains 2 Component(s)
Resources and tools you need to start and maintain an effective restorative program in your facility
The risk for functional decline in long-term care residents is a serious issue that often leads to falls, pressure ulcers/injuries, weight loss, depression, and other negative outcomes. To ensure quality outcomes and to comply with federal regulation, nursing facilities must have a comprehensive and effective restorative program that encourages each resident’s highest level of function. However, many facilities struggle to implement and manage any consistent restorative program. AAPACN’s Guide to a Successful Restorative Program will provide the knowledge and tools you need to start and maintain an effective restorative program in your facility with ease and confidence.
*Updated May 2024.
Use the Guide to Successful Restorative Programs to:
- Identify and overcome barriers to effective restorative programming in your facility
- Select appropriate candidates for restorative programming
- Recruit available resources in your facility, such as a program lead, activities director, and more
- Write restorative programs with measurable goals
- Analyze resident performance for effective periodic evaluations
The Guide to Successful Restorative Programs includes:
- Interactive PDF manual
- Tools and algorithms to help you initiate your program
- Comprehensive examples of restorative goals, interventions, evaluations, and care planning to adapt to paper or electronic software
- Additional resources to help you create the best restorative program and maintain it successfully in your facility
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- Non-member - $116
- Member - $58
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Contains 2 Component(s)
Interactive, downloadable tools, checklists, and resources to develop, implement, and monitor your PDPM transition plan and continue to support your PDPM success well after implementation
To help nurse assessment coordinators and facility staff improve their confidence in managing PDPM, AAPACN’s PDPM Game Plan delivers 80+ pages of interactive, downloadable tools, checklists, and resources all in one convenient PDF resource.
Put these tools to work for you today!
- PDPM Calculation Worksheet to guide you in the determination of HIPPS codes
- Interrupted Stay Policy Tracking tool to help you and your team track interrupted stays and ensure correct billing for days not covered by Medicare
- PDPM Case-Mix Group Conversion to HIPPS Characters Tool to help you gather the HIPPS characters under each payment group for the HIPPS code you’ll need to identify a SNF resident’s payment classification
- Tools and considerations for when to complete an interim payment assessment (IPA)
- Top five mistakes made when assigning ICD-10-CM codes in the SNF so you can avoid them
- PDPM Admission Checklist Tool to help you collect information needed at the time of admission
- Tools to help you audit billing and reimbursement
- Detailed review of the risk of payment penalty for late or missed assessments under PDPM
Updated November 2023
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- Non-member - $126
- Member - $63
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Contains 132 Component(s), Includes Credits
All 33 sessions from the AAPACN 2025 Conference packaged into a recorded bundle for on-demand learning.
Experience all the education from the AAPACN 2025 Conference. The AAPACN 2025 Conference Recording Bundle includes all 30 education sessions and three general catalyst sessions featuring LTPAC subject-matter experts bundled into a recorded package for on-demand learning. Session recordings are a compilation of audio and video recordings from the live session, plus any Q&A that followed – all accessible in your AAPACN Learner Dashboard for up to one year.
The general catalyst sessions included are as follows:
- Beat the Odds| Sandy Gennaro, Motivational Storyteller
- Tactical Brain Training® | Gina Rollo White, Mindfulness Educator
- Rounding the Final Turn with AAPACN Experts | Panel discussion moderated by AAPACN Chief Nursing Officer, Amy Stewart
The education sessions included are as follows:
- APU Items: Impact of Dashes, MDS Coding, and NHSN on PDPM Rate
- Learn and Avoid: Common Probe Audit Findings
- What Every Administrator Wants Their Nursing Leadership to Know: Mastering CBC
- From Data Collection to Impact: The MDS as a Starting Point, Not the Finish Line
- Harnessing AI for Enhanced Healthcare Education: Lessons Learned
- Managed Care Makeover: What’s New and What’s Next in 2025
- Medical Review and the Contractors that Perform Them
- Utilizing Behavioral Health Program for Successful Survey Outcomes
- MDS & DNS Relationship: How to Win!
- Facilitating Interdisciplinary Contribution to Critical/Key Components of MDS Assessments
- 10 of the Most Confusing MDS Coding Questions
- PDPM Unveiled: Strategies for MDS 3.0 Success in the Evolving Healthcare Landscape
- Enhancing Your Recruitment and Retention Plan to Align with the Facility Assessment
- Care Plans Reimagined: Innovate for Impact
- The Best Defense Comes From The Chart: Using Best Practices to Fortify Documentation Surrounding Adverse Events
- Keeping Your MDS Coding ACTIVE
- From the Starting Gate to the Finish Line: Best Practices for Nursing Home Reimbursement Compliance
- Practical Approaches to Managing Behaviors: Person-Centered Care Planning
- Welcoming the Resident and Family as Part of the Resident-Centered Care Planning Team
- Do You Know Your Discharge Function Score?
- Decoding I0020B: Identifying the Primary Diagnosis
- Pardon the Interruption
- Navigating the Survey Process and Avoiding Rough Seas
- IQIES: What Does It Even Stand for and How Can I Use It?
- Quality Measures: Be in the Winner’s Circle
- Achieve the Medicare Triple Crown: Excellence in Quality of Care, Regulatory Compliance, and Optimal Reimbursement
- Rolling-Out the Red Carpet for New Long-Term Resident Admissions and Employees
- Revitalize Your Restorative Nursing Program for Positive Outcomes, Compliance, and Reimbursement!
- Section GG: Not for the Faint Hearted
- Enhancing Behavioral Health Capacity in Nursing Facilities with the COE-NF
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- Non-member - $1,198
- Member - $599
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Contains 3 Product(s)
Fifteen sessions from the AAPACN 2025 Quality Virtual Conference packaged into a recorded bundle for on-demand learning.
Experience the education from the AAPACN 2025 Quality Virtual Conference in a recorded bundle packaged for on-demand learning. Purchase the full three-day bundle, packed with all 12 education sessions and three panel discussions featuring MDS and quality subject-matter experts. Or select an individual track – novice, intermediate, or expert – featuring four education sessions and one panel discussion from that individual day. All session recordings are a compilation of voice over PowerPoint and audio recordings from the live virtual event, plus any Q&A that followed - all accessible in your AAPACN Learner Dashboard for up to one year.
In addition to three panel discussions, the 12 education sessions included are as follows:
- Off to the Races: Winning the Scripted Interview with the IDT (Novice)
- Out of the Gate: Managing Weight Loss Before It Derails Your Quality Measures (Novice)
- Staying on Track: Managing Section N, Medications (Novice)
- iQIES: What Every User Needs to Know (Novice)
- Why Section GG has Become the Most Important Section on the MDS (Intermediate)
- Outpacing Skin Integrity Risk: Strategic Approaches to MDS Accuracy and Wound Care Compliance (Intermediate)
- From Assessment to Action: Avoiding Costly MDS and Care Planning Deficiencies (Intermediate)
- SNF Audit Ready: Navigating Reviews, ADRs, and Appeals (Intermediate)
- Change in the Stars: How the Health Inspection Calculation Changes Will Impact Facilities (Expert)
- How Does the Discharge Function Score Function? (Expert)
- Antipsychotic Measures, Appendix PP, and the Schizophrenia Audit: Tying Them Together (Expert)
- Mastering Medicare Compliance: Expert Strategies for Coverage Support (Expert)
The AAPACN 2025 Quality Virtual Conference Recording Bundle provides the opportunity to earn up to 15.0 ANCC continuing education hours (CEs) for viewing all 15 sessions. Learners must view at least 80% of all videos and complete the associated evaluations to receive the contact hours. No partial credit will be awarded. Contact hours will be awarded for this activity until September 9, 2028.
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- Non-member - $798
- Member - $399
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Contains 7 Component(s), Includes Credits
Five sessions from Day 3 – Expert Track of the AAPACN 2025 Quality Virtual Conference packaged into a recorded bundle for on-demand learning.
Experience the education from the AAPACN 2025 Quality Virtual Conference: Day 3 – Expert Track in a recorded bundle packaged for on-demand learning. The Expert Track bundle includes four education sessions and one panel discussion featuring MDS and quality subject-matter experts from that individual day. All session recordings are a compilation of voice over PowerPoint and audio recordings from the live virtual event, plus any Q&A that followed - all accessible in your AAPACN Learner Dashboard for up to one year.
In addition to the panel discussion, the four education sessions included are as follows:
- Change in the Stars: How the Health Inspection Calculation Changes Will Impact Facilities
- How Does the Discharge Function Score Function?
- Antipsychotic Measures, Appendix PP, and the Schizophrenia Audit: Tying Them Together
- Mastering Medicare Compliance: Expert Strategies for Coverage Support
The Expert Track Bundle provides the opportunity to earn up to 5.0 ANCC continuing education hours (CEs) for viewing all five sessions. Learners must view at least 80% of all videos and complete the associated evaluation to receive the contact hours. No partial credit will be awarded. Contact hours will be awarded for this activity until September 9, 2028.
Tammy Cassidy, RN, BSN, LNHA, RAC-MT
Regulatory Director
Ohio Health Care Association
Tammy Cassidy is a registered nurse with over 30 years of experience in long term care, specializing in MDS and clinical quality. She is also a Licensed Nursing Home Administrator and former CMS DAVE2 reviewer. She is a nationally recognized speaker, providing education for many organizations such as AAPACN and state associations. She is proud to be serving the members of the Ohio Health Care Association as the Regulatory Director.
Joel VanEaton, BSN, RN, RAC-CT, RAC-CTA, RAC-MT, RAC-MTA
EVP of PAC Regulatory Affairs and Education
Broad River Rehab, AAPACN Education Foundation board member
Joel is the EVP of PAC Regulatory Affairs and Education for Broad River Rehab. He began his career in LTC as an MDS coordinator and worked for many years as the Director of Clinical Reimbursement and RAI for a group of nursing facilities across the southeast. Joel contributes regularly to McKnight’s LTC News and Skilled nursing News. He has also contributed to the AAPACN Leader for the NAC, Skilled Nursing News Rethink podcast, AAPACN NAC Chat podcast and ASHA VOICES podcast. He also currently serves on the AAPACN Expert Advisory Panel and as Vice President of the AAPACN Education Foundation board of directors. Joel presents regularly on all subjects related to state and federal regulation, the MDS, and clinical reimbursement.
Carol Maher, RN, GERO-BC, RAC-MTA, RAC-MT, CPC
Director of Education
Hansen Hunter, LLC
Carol Maher is a Board Certified Gerontological Registered Nurse who has worked with the MDS since its inception. Carol is an AAPACN Master Teacher for the RAC-CT and RAC-CTA certification classes. She is also a Certified Professional Coder (CPC) who has maintained her certification with continuing education and provides ICD-10-CM training to SNF clients across the country. Ms. Maher has authored and recorded the AAPACN ICD-10-CM Coding Certificate Program for SNFs Plus ICD-10-CM for PDPM and HCPRO’s MDS 3.0 Field Guide. Ms. Maher is the Director of Education for Hansen Hunter, providing MDS and Medicare classes across the country, presenting monthly educational webinars and completing compliance audits.
Maureen McCarthy, RN, BS, RAC-MT, QCP-MT, DNS-MT, RAC-MTA
President, CEO
Celtic Consulting, AAPACN board member
Maureen is the President and CEO of Celtic Consulting, LLC. A nationally recognized expert in long-term care reimbursement, regulatory compliance, and clinical operations, Maureen brings over 20 years of nursing and leadership experience. She serves on multiple national committees, including with AHCA, AAPACN, and CMS, and frequently presents for major industry associations. A Master Teacher in MDS, QAPI, and DON leadership, Maureen has educated thousands across the long-term care continuum.
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- Non-member - $298
- Member - $149
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Contains 7 Component(s), Includes Credits
Five sessions from Day 2 – Intermediate Track of the AAPACN 2025 Quality Virtual Conference packaged into a recorded bundle for on-demand learning.
Experience the education from the AAPACN 2025 Quality Virtual Conference: Day 2 – Intermediate Track in a recorded bundle packaged for on-demand learning. The Intermediate Track bundle includes four education sessions and one panel discussion featuring MDS and quality subject-matter experts from that individual day. All session recordings are a compilation of voice over PowerPoint and audio recordings from the live virtual event, plus any Q&A that followed - all accessible in your AAPACN Learner Dashboard for up to one year.
In addition to the panel discussion, the four education sessions included are as follows:
- Why Section GG has Become the Most Important Section on the MDS
- Outpacing Skin Integrity Risk: Strategic Approaches to MDS Accuracy and Wound Care Compliance
- From Assessment to Action: Avoiding Costly MDS and Care Planning Deficiencies
- SNF Audit Ready: Navigating Reviews, ADRs, and Appeals
The Intermediate Track Bundle provides the opportunity to earn up to 5.0 ANCC continuing education hours (CEs) for viewing all five sessions. Learners must view at least 80% of all videos and complete the associated evaluation to receive the contact hours. No partial credit will be awarded. Contact hours will be awarded for this activity until September 9, 2028.
Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, IPCO, QCP, ICC
Director of Reimbursement and Education
Pathway Health
In his role, Scott oversees products, resources, education, and consulting services related to clients’ clinical reimbursement needs. His extensive knowledge and experience in clinical leadership within post-acute care settings are widely recognized.
As a nationally recognized expert, Scott brings over 25 years of healthcare experience and is well-known for his expertise in the RAI process, clinical reimbursement, quality measures, Medicare, Medicaid Case Mix, Managed Care, and value-based payment.
Scott is passionate about promoting excellence in post-acute care and mentoring clinical leaders to grow professionally and achieve quality outcomes. He is a speaker at many state, regional, and national conferences. Scott is also a registered nurse, certified nurse executive, and has received numerous certifications, including AAPACN Master Teacher for the RAC-CT certification. Additionally, he is a member of AAPACN’s Expert Advisory Panel and AAPACN Board of Directors.
Jessie McGill, BSN, RN, RAC-MT, RAC-MTA
Senior Curriculum Development Specialist
AAPACN
Jessie is a senior curriculum development specialist for AAPACN. Previously Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialists, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.
Lauren Stenson, MSN, RN, CNDLTC, QCP-MT, DNS-MT
Curriculum Development Specialist
AAPACN
Lauren is a curriculum development specialist with AAPACN. Prior to joining the organization, she was a nursing administrator for the Commonwealth of Pennsylvania under the Department of Military and Veteran’s Affairs branch. Lauren has worked in the post-acute industry for almost 10 years in various roles including director of nursing in a LTC facility, clinical director in a sub-acute post-surgical center, and nurse educator in multiple settings. Her mission is to assist nursing leadership in advancing the field of nursing through evidence-based practice, patient-centered care, and innovative leadership with the goal of bridging the gap between research and clinical practice.
Robin Hillier, LNHA, RAC-CTA, RAC-MT
President
RLH Consulting
Robin is the president and owner of RLH Consulting, which has provided reimbursement, operational, and accounting consulting to long-term care providers since 1998. She is also co-owner of Lake Pointe Rehabilitation and Nursing Center in Conneaut, Ohio, and Quality Life Services, a home healthcare agency in southwestern Ohio. She is a certified public accountant, a state-tested nurse aide, a licensed nursing home administrator, and Resident Assessment Coordinator-Certified and a Master Trainer through AAPACN. She is a member of the AAPACN Expert Advisory Panel.
Robin has almost 30 years’ experience in cost reporting, rate setting review and analysis, and reimbursement consulting and representation for skilled nursing facilities and ID/DD providers. Prior to starting her ownbusinesses, Robin worked for several multi-facility long-term care provider sand regional accounting and consulting firms. She held a variety of positions in accounting, reimbursement, finance, and operations.
Robin received a Bachelor of Science degree in Business Administration (BSBA) with a major in Accounting from Bowling Green State University in 1986 and has worked exclusively in long-term care throughout her career. She is a member of the Ohio Health Care Association, the American Health Care Association, the American Health Lawyer’s Association, the American Association of Nurse Assessment Coordinators, the American Institute of Certified Public Accounts, and the Ohio Society of Certified Public Accountants.
Michelle Synakowski, RN, LNHA, RAC-MT, RAC-MTA
President/CEO
ProSynk Healthcare Compliance Services, LLC
Michelle has extensive operational and clinical management experience in skilled nursing facilities, assisted living, and home healthcare. Michelle has a demonstrated record of accomplishment for leveraging her unique strengths as an administrator, Certified Nurse Executive, and clinical reimbursement expert to help providers problem-solve solutions within the complicated regulatory and reimbursement systems. She is proficient in designing facility-specific quality management systems to improve care outcomes and ensure quality healthcare delivery. Michelle works closely with management and staff to succeed at clinical challenges and implement sustainable solutions. Michelle leads teams to complete mock surveys, survey turnaround, nurse executive mentoring, and clinical system design. She is also a certified AAPACN Master Teacher and is well known for her abilities in long-term care reimbursement and resource utilization analysis.
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- Non-member - $298
- Member - $149
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Contains 7 Component(s), Includes Credits
Five sessions from Day 1 – Novice Track of the AAPACN 2025 Quality Virtual Conference packaged into a recorded bundle for on-demand learning.
Experience the education from the AAPACN 2025 Quality Virtual Conference: Day 1 – Novice Track in a recorded bundle packaged for on-demand learning. The Novice Track bundle includes four education sessions and one panel discussion featuring MDS and quality subject-matter experts from that individual day. All session recordings are a compilation of voice over PowerPoint and audio recordings from the live virtual event, plus any Q&A that followed - all accessible in your AAPACN Learner Dashboard for up to one year.
In addition to the panel discussion, the four education sessions included are as follows:
- Off to the Races: Winning the Scripted Interview with the IDT
- Out of the Gate: Managing Weight Loss Before It Derails Your Quality Measures
- Staying on Track: Managing Section N, Medications
- iQIES: What Every User Needs to Know
The Novice Track Bundle provides the opportunity to earn up to 5.0 ANCC continuing education hours (CEs) for viewing all five sessions. Learners must view at least 80% of all videos and complete the associated evaluation to receive the contact hours. No partial credit will be awarded. Contact hours will be awarded for this activity until September 9, 2028.
Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC
Curriculum Development Specialist
AAPACN
Jennifer is a curriculum development specialist with AAPACN. She has been involved in the RAI process since 1997 and has been in the post-acute care arena since 1991 serving in a variety of capacities including CNA, charge nurse, MDS coordinator, and regional corporate clinical reimbursement specialist. Jennifer has considerable expertise in the MDS 3.0 and RAI process, the prospective payment system (PPS), and ICD-10, including the clinical and financial aspects.
Denise Winzeler, RN, BSN, LNHA, DNS-MT, QCP-MT
Director of Education and Certification Strategy
AAPACN
Denise is the director of education and certification strategy for AAPACN. She has over 20 years of experience in long-term care both as a clinician and an administrator. Prior to joining the team, Denise worked as a Vice President of Clinical Advisory Services at Formation Healthcare. Her work experience also includes divisional performance improvement consultant for a large multi-chain long-term care organization, regional nurse consultant, director of nursing, and licensed nursing home administrator. She has extensive experience in providing clinical oversight, monitoring, and education. She has been instrumental in developing and implementing policies and procedures for multiple long-term care organizations. Denise also has over 15 years of experience as a legal nurse consultant including review of litigation cases and trial appearances.
Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA
Chief Nursing Officer
AAPACN
Amy is the chief nursing officer for the American Association of Post-Acute Care Nursing (AAPACN). Prior to this she was a curriculum development specialist for AADNS. Before joining the AAPACN staff, she was a legal nurse consultant for the law firm Hall Prangle, in Chicago. She has over 28 years of experience in the post-acute healthcare industry, with expertise in the areas of the Resident Assessment Instrument (RAI), clinical reimbursement, quality, and regulatory change. Prior to joining HPS, Amy was the division director of reimbursement for 18 skilled nursing facilities in the Chicagoland area, part of a larger hospital system that participated in CMS innovative payment models. Previous roles include director of nursing, pharmacy quality consultant, wound care consultant, and MDS coordinator. Amy is a Master Teacher for AAPACN's RAC-CT, RAC-CTA, DNS-CT and QCP programs and is a nationally recognized speaker and subject matter expert on a variety of post-acute care topics.
Jessie McGill, BSN, RN, RAC-MT, RAC-MTA
Senior Curriculum Development Specialist
AAPACN
Jessie is a senior curriculum development specialist for AAPACN. Previously Jessie worked as the director of clinical reimbursement for a large long-term care organization overseeing 17 clinical reimbursement consultants across 21 states including nearly 300 living centers. She has more than 17 years of long-term care experience including restorative nurse, MDS coordinator, regional clinical reimbursement specialists, clinical reimbursement trainer, and director of clinical reimbursement. Jessie is passionate about developing the skills of nurse assessment coordinators, restorative nursing, and improving residents’ quality of life and care.
Beckie Dow, RN, RAC-MT, CPC, CHC
Clinical Reimbursement Specialist
Maine Veterans’ Homes
Beckie has over 25 years of long-term care experience and she has served in many roles in long-term care, including Clinical Reimbursement Specialist, wound team leader, staff education coordinator, and as a past member of the Clinical Committee of the American Health Care Association for two years. Beckie is passionate about Quality Assurance and Performance Improvement (QAPI) and believes in teaching the principles of the process to foster positive patient outcomes, not just paper compliance. Beckie has worked the RAI process since 1997, and is able to use her knowledge and experience to teach students how this process, when worked correctly, will foster resident-specific care planning. Beckie has taught the AAPACN MDS 3.0 RAC-CT course across the United States for over ten years. She has also been a speaker for a number of prestigious associations, including the New England Alliance and Association of Rehab Nurses (ARN), Florida Association Directors of Nursing Administration/LTC (FADONA), and Maine Health Care Association (MEHCA), the AAPACN Annual Conference.
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- Non-member - $298
- Member - $149
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Contains 2 Component(s)
Application for appeal to an AAPACN decision.
In the case of extenuating circumstances, you do have the option to submit a formal, written appeal to the AAPACN Member Experience Team to request an exception to the certification policies.
To submit your appeal application:
- Click the "register" button at the top of this page to create a new application.
- Download the Appeal Application document from the "Application" tab.
- Fill out the form and save a copy on your computer.
- Return to the Appeals Application in your Learner Dashboard and submit the document for review.
- Open the application product.
- Click the “Submit Appeal Document.”
- Confirm the “Upload A File” option is selected, then click in the grey Upload box to browse your computer for your file.
- Once the completed form is uploaded successfully, click the “Submit” button.
You have 15 days to submit your application. AAPACN staff will review and respond to you within two business days.
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- Non-member - Free!
- Member - Free!
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